I was absolutely shocked
to hear just how profitable and successful SKS has been. I mean we’re talking
about 10 dollar a year insurance and payment plans of a few bucks per week.
Yet, they are growing at 200% annually because of the sheer volume of customers
they reach. I was confused why they only lend to women. Yes, they are
statistically more reliable customers but it seems close-minded. If I were to ask
two questions to the author they would be- how do you deal with customers who
don’t pay back loans (the other .5%) and how would you modify your service to
fit other countries (what stays the same and what changes completely outside of
India). These are questions based purely off my own curiosity. I don’t think
the author was wrong about anything but I think adopting a profit-oriented
approach to a traditionally nonprofit company is risky and usually won’t work.
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